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Compliance Update: Legislation Related to Fee Transparency

Federal and State legislation is targeting deceptive fee practices across industries, the rental housing industry being one of those affected. This includes the White House proposal for a Renters Bill of Rights (discussed further below) and weighing in heavily on the discussion of Junk Fees with the FTC’s proposed rule on “Unfair and Deceptive Fees”.

At the state level these measures are taken even further with California being among the loudest and most active. Additional states include Minnesota SF 2909 (discussed in our Q3 Compliance & Legislation Update blog post), Virginia HB 967 and HB 1519, and pending legislation with Illinois HB 4629.

Below we discuss the active and pending state level legislation in California and Virginia, as well as the federal level legislation as it applies to housing and the important legislative actions taking

Compliance Update: Legislation Related to Fee Transparency

2024 Q1 Compliance Update

FCC Updated Rules to TCPA Consent In this recurring blog series, Entrata will review the latest compliance information for you to help ensure you are in the loop and don’t fall out of compliance and are prepared for upcoming deadlines. However it is important to note, the information contained herein is general in nature and is not intended to provide, or be a substitute for, legal analysis, legal advice, or consultation with appropriate legal counsel. You should not act or rely on information contained in this document without seeking appropriate professional advice.

Making the Switch to Centralized Leasing

For a long time, the multifamily industry had a reputation for being reluctant to embrace innovation and change. But that reputation has started to fade in recent years, in part because of the way apartment communities turned on a dime to implement technologies like self-guided and virtual tours during the pandemic. In addition, increasingly sophisticated software is permitting operators to manage leads and set pricing more efficiently than ever, while solutions like chatbots and other types of AI are allowing prospects to interact with communities 24/7.

Voice-Activated Smart Home Living

In a session at the recent NMHC OpTech Conference, panelists ruled on the debate over whether or not to add smart home technology to apartments: It’s not a matter of if, but when. What a smart apartment actually looks or sounds, however, is still very much in question.

Automated Renewal Options for Property Management Software

We’re pleased to announce a new feature to our online leasing and renewals product: Automated Renewal Options. Our system now allows property managers to email renewal notices to residents with multiple renewal terms and pricing options so managers can generate the resident’s new lease based on their response.

Entrata Launches First-Ever Resident Report

In an effort to gain a better understanding of the resident experience and what properties are doing well and what they can improve upon, Entrata launched its first ever Resident Report. The Report contains the results of a survey of 2,000 renters living in managed properties with more than 50 units.

News from the Summit: Collect More with Entrata Core

Creating ancillary income can be a slippery slope. You can produce extra revenue by assessing fees to your residents, but you have to walk a fine line to avoid alienating them with fees they might interpret as frivolous.

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Compliance Update: Legislation Related to Fee Transparency

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