Federal and State legislation is targeting deceptive fee practices across industries, the rental housing industry being one of those affected. This includes the White House proposal for a Renters Bill of Rights (discussed further below) and weighing in heavily on the discussion of Junk Fees with the FTC’s proposed rule on “Unfair and Deceptive Fees”.
At the state level these measures are taken even further with California being among the loudest and most active. Additional states include Minnesota SF 2909 (discussed in our Q3 Compliance & Legislation Update blog post), Virginia HB 967 and HB 1519, and pending legislation with Illinois HB 4629.
Below we discuss the active and pending state level legislation in California and Virginia, as well as the federal level legislation as it applies to housing and the important legislative actions taking
One of apartment operators’ major priorities these days is to find ways to streamline their associates’ workdays. By improving onsite efficiencies, operators not only improve the productivity and morale of team members, but they also pave the way for better prospect and resident experiences.
When people learn that I grew up in Alaska, one of the most common questions I’m asked is “What did you do for fun?” A part of me wants to say I tracked black bear migrations and caught fresh sockeye with my bare hands, when in reality, I feel like I spent a lot of time watching Trading Spaces reruns. Seriously, Hildi?!? How could you possibly think that covering the walls with 7000 artificial flowers is a good idea? I’m sure Jay and Danielle will be thrilled to have the tackiest bathroom in the history of forever.
One of the few positive consequences of the pandemic was that the odd segment of history fostered a greater connection with pets. Many shelters sat empty as adoption rates skyrocketed, and pets in general got the opportunity to witness their owners stay home more than ever.
A couple of months ago Entrata found itself facing an unforeseen crisis of seemingly limitless scale and seriousness. Along with the nationwide apartment housing industry and the local tech corridor, we worked as fast as we could to react. We quickly transitioned our entire team to work from home and a strategic task force assembled to monitor constantly-evolving news and advisories, implementing recommended changes quickly and efficiently. Essentially, we put our heads down and got to work.
Having the ability to process rent payments and applications online is a blessing and a curse for many multifamily businesses. On the one hand, it speeds up the process of getting funds from residents into your accounts. On the other hand, it opens the door for applicants to commit fraud by shielding their true identity or by creating an entirely new identity to sneak by your screening process and get approved for a unit they might otherwise have been denied, or present you with payment methods that don’t have the necessary funds.
A growing number of your prospects prefer texting to phone calls, and with the Entrata’s new two-way texting functionality, you’ve got them covered.
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